Book an Appointment
We would love to work with you! We can customize appointments to fit your needs. We’d love to see you in our NW Portland location.
Interested in a MedSpa party with friends? We’ll come to you!!
Make a Reservation with Gloss Genius
Cancellation Policy
Our patients are the most important part of our practice. This cancellation policy is put in place for our patients. Our appointments are reserved just for you. Related to this, we want you to understand that it is also a potential appointment for someone else who may have wanted that particular time.
As a courtesy to our providers and to other patients, we ask that you provide our office a minimum of 24 hours’ notice should you need to cancel or reschedule your appointment. If an appointment is canceled or rescheduled within 24 hours of appt time, or a no-show, you will be assessed a $50 cancellation fee.
If you arrive to your appointment more than 15 minutes past the originally scheduled time, we may require you to reschedule to avoid impacting other clients’ appointments.
Groupon customers who miss their appointments by default of a no call/no show will forfeit the promotional pricing of their Groupon.
Refund Policy
Refunds are not given on services rendered due to the nature of medical aesthetic treatments. Aesthetic results are variable from person to person and while we do our best to achieve the desired outcome it cannot always be guaranteed. Clients are responsible for further treatments needed to achieve further results.
Products
We do not offer refunds on products purchased. If there is a document adverse outcome to a product please reach out to us immediately so we can discuss next best steps.